RETURN POLICY

Effective Date: April 20, 2026

At Happy Gluten Free Baking LLC, we take pride in providing fresh, high-quality gluten-free baked goods. Because our products are perishable food items, all sales are final.

·  All our baked goods are made in a home kitchen registered under Florida’s Cottage Food Law.

·  Because these are perishable, we cannot accept returns or exchanges.

·  If your order arrives damaged or not as described, please contact us within 24 hours at sandysalazar14@hotmail.com or (904) 631-6458. We will work with you to resolve the issue.

·  Allergen Notice: Our products are gluten-free, but may come into contact with gluten or other allergens. Please read ingredient lists carefully.

We do not accept returns, refunds, or exchanges for reasons such as:

• Change of mind

• Incorrect selection of product

• Failure to read product descriptions (including ingredients and allergens)

1. DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at sandysalazar14@hotmail.com with the following:

• Your order number

• A description of the issue

• Photos of the product and packaging

We will review your claim and, if approved, provide one of the following at our discretion:

• A replacement order (where possible)

• A store credit for the value of the item

• A partial or full refund (only in special cases)

2. ALLERGENS AND INGREDIENTS

While all of our baked goods are gluten-free, some items may contain or come into contact with other allergens such as nuts, soy, or dairy alternatives. It is the customer’s responsibility to review product descriptions and ingredient lists before purchasing. We are not able to issue refunds or accept returns based on undisclosed food allergies.

3. SHIPPING ISSUES

We are not responsible for:

• Delays caused by shipping carriers

• Orders left unattended after delivery

• Incorrect shipping addresses provided by the customer

Please double-check your shipping details before submitting your order.

4. CONTACT INFORMATION

If you have an issue with your order, contact us within 48 hours of delivery at:

Happy Gluten Free Baking LLC
📍 119 Palisade Dr, Saint Augustine, FL, 32092
📧 happyglutenfreebaking@gmail.com
📞 (904) 631-6458

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SHIPPING POLICY

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At Happy Gluten Free Baking, we take pride in delivering fresh, high-quality baked goods right to your door.

Processing & Fulfillment
All orders are prepared fresh and shipped once per week to ensure the best quality. Orders are typically fulfilled within 2–5 business days.

Shipping Schedule
We ship orders every Tuesday and Wednesday.
To be included in the weekly shipment, please place your order by Saturday.

Delivery Timeframes
Once shipped, orders typically arrive within 2–3 days.
Under normal conditions, you can expect delivery by Thursday or Friday of the same week your order ships.

Shipping Area
At this time, we ship exclusively within Florida. We are actively working on expanding to nationwide shipping in the future.

Shipping Rates

• Free shipping is available on all orders of $50 or more

• Shipping costs for orders under $50 are calculated at checkout

Freshness Guarantee
All items are baked fresh prior to shipment and packaged carefully to maintain quality during transit.

If you have an issue with your order, contact us within 48 hours of delivery at:

Happy Gluten Free Baking LLC
📍 119 Palisade Dr, Saint Augustine, FL, 32092
📧 happyglutenfreebaking@gmail.com
📞 (904) 631-6458